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Please enjoy The Home Health Navigator Blog intended to provide an outlet for FORCE Billing and Coding to share valuable, timely information about Home Health Agency Billing, Coding, and Compliance. Experienced members of our staff will be providing insight on the issues they face every day. Please feel free to join in the discussion by asking questions, leaving comments, or sharing our blog posts with your colleagues.

Did You Know that Your Claim Can Receive the Specific Granular Error - The Face-to-Face Encounter No

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Posted: 22nd Sep 2016

The specific granular error The Face-to-Face Encounter Not Present can not only be received if you did not submit documentation of the face-to-face encounter, but also if your submitted documentation upon medical review is deemed as not being valid according to the Medicare documentation requirements. If you receive this error you should refer to the Centers for Medicare & Medicaid Services (CMS) Internet Only Manual (IOM), Publication 100-02 (PDF, 455 KB), Chapter 7, Section 30.5.1.2 for a complete listing of the home health face-to-face encounter documentation requirements.

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